Can I Use the Push Notification with No Internet Access on My Mobile Device?
Yes, you can use the push notification feature even if you have no internet access on your mobile device. This can be useful in situations where you have disabled push notifications, have poor or unstable mobile internet access, or no internet access at all.
Steps to Use Offline Authentication Mode:
Start Offline Authentication:
- In your myPOS account, press the message “I didn’t receive a push notification in my myPOS app”.
- You will receive an 8-digit code.
Authenticate on Mobile App:
- Open the myPOS mobile app on your phone.
- Tap on Authenticate (or Authentication if Touch ID is used for login).
- Enter the 8-digit code and tap the Generate button.
Complete the Authorization:
- The app will generate a new code, which you must enter back into your myPOS account.
- Hit Confirm to authorize the operation.
By following these steps, you can securely complete the authentication process even without internet access on your mobile device.
For more details, visit the myPOS support page.
If you need further assistance or additional information, please contact myPOS Customer Support.