How can I change the account owner?

If the company's legal representative and the owner have been changed, you should provide us with the respective documents, showing the change and the present company structure.

Furthermore, to change the representative and owner for the company's myPOS account, you should add them as a new user from your myPOS page >> Login >> click on the first icon (of 3 in total) on the upper right corner of the page >> My details >> Team >> Add user.

Once you add them, they will receive a temporary password via email and they would need to log into the mobile app in order to complete the identity check with a valid ID document.

As soon as the aforementioned is fulfilled, you can send us an email at and we will proceed further with the change.

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