If you require an official signed and/or stamped copy of an account statement, we can assist with your request.
Important Information
Fees
Signed or stamped account statements may be subject to a fee, depending on your tariff plan.
- The applicable fee will be communicated before the request is processed.
- If you request multiple statements, the fee applies to each statement individually.
Confirmation Required
Before we can proceed with your request:
- You must confirm that you accept the applicable fee.
- Sufficient funds must be available in your myPOS account to cover the fee.
How to Request
To request a signed or stamped account statement, please contact our Customer Support team and provide:
- The type of statement you require.
- The statement period, if applicable to your request.
- Any additional details relevant to the statement you need.
Our team will review your request and advise on the next steps.