If the company's legal representative and the owner have been changed, you must provide myPOS with the respective documents showing the change and the current company structure.
To change the representative and owner for the company's myPOS account, follow these steps:
Add the New Representative as a User:
- Log in to your myPOS account.
- Click on the Profile section in the lower left corner of the page.
- Go to "My Details" and then select "Team".
- Click on "Add User" and fill in the new user’s details.
Identity Verification:
The new user will receive a temporary password via email.
They need to log into the myPOS mobile app and complete the identity check with a valid ID document.
Submit the Change Request:
Once the identity check is completed, send an email to documents@mypos.com with the necessary documentation.
myPOS will then proceed with the change.