You can purchase an extended warranty for your myPOS device online via your merchant account for already activated devices.
Follow these steps:
1. Log into your myPOS Account:
- Visit the myPOS website and log into your merchant account.
2. Go to the POS Devices Menu:
- Navigate to the "POS Devices" menu in your account dashboard.
3. Select Your Device:
- Choose the device for which you want to purchase the extended warranty.
4. Renew Warranty:
- Find the "Warranty end date" and click on "Renew."
5. Choose the Time Frame:
- Select the desired extended warranty period, which can be either 1 or 2 years.
This process ensures that your device remains protected beyond the standard one-year warranty, helping you avoid potential repair costs and ensuring continuous operation of your business.