Disposal & Stolen terminal

Disposal

Do not dispose of myPOS devices, including batteries, cables, or other components with general household waste. If a device is not functioning, send it for repair in accordance with the myPOS Return Policy available at https://merchant.mypos.com/en-gi/terms-conditions  

 

Stolen Device

From its activation date, a myPOS Device is permanently linked to the merchant’s myPOS e-money account. Any transaction made, even if the device is stolen or lost, will be credited to the same merchant account.

 

If your device is lost or stolen:

1. Disable the device immediately.

2. Inform myPOS Customer Support.

 

To disable the device:

1. Log in to your myPOS account.

2. Go to the "POS Devices" tab.

3. Select the device from the list.

4. Click on "Settings" and disable the device.

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