Fees for accepting payments

  • Why are the service fees needed?

    Service fees at myPOS aim to encourage customers to actively use the services provided on the platform. Having a large number of inactive clients increases operational costs for maintaining the platform and hampers the roll-out of new and useful payment...

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  • How can I prevent the application of the service fees?

    To prevent the application of service fees in your myPOS account, you can follow these steps: Check Your Account Status: Ensure you have provided all requested documents or information.Make Valid Transactions: If you are about to be charged an Inactivi...

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  • Will I be notified in advance if I need to pay a service fee?

    Yes, myPOS will notify you in advance if any service fees are to be applied. The current policy ensures that you will receive a notification at least two months prior to the implementation of any fee. This advance notice period allows you to take necess...

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  • How can I avoid paying the service fees?

    It’s easy: Stay in good standing: Send us the information or documents, which we have requested from you. We need to comply with strict laws and regulations for due diligence when providing you with the myPOS Service; Avoid inactivity for long periods:...

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  • What are the service fees meant for?

    These fees are applied in limited circumstances of inactivity on behalf of the customer. These are not standard fees and are charged in exceptional cases on a monthly basis. The No-cooperation Fee, Inactivity Fee and No-acquiring Fee are fees that may b...

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