How Do I Authorize an Operation with Push Notification?
When performing an operation on a webpage of your myPOS account that requires additional authentication, follow these steps:
Initiate the Operation:
Start the operation on the myPOS website. A pop-up message will appear, indicating that you need to check your linked mobile device.
Receive the Push Notification:
A push notification will be sent to your mobile device. Open the notification to view the details of the operation.
Authorize the Operation:
Approve or reject the operation directly from your mobile device. If the operation is successfully authorized, a confirmation message will appear on the myPOS webpage.
If You Haven’t Received the Push Notification:
Start the offline mode process:
- Click on “I didn’t receive a push notification in my myPOS app” on the myPOS webpage.
- You will receive an 8-digit code.
- Open the myPOS mobile app, tap on Authenticate, enter the 8-digit code, and tap Generate.
- Enter the generated code back into the myPOS account and confirm the operation.
Important Notes:
Each operation must be validated within 90 seconds, otherwise, the operation has to be initiated again.
The generated codes are also valid for 90 seconds. If this time expires, a new code is automatically generated.
If you encounter any issues or need further assistance, please contact myPOS Customer Support.