What kind of customer support does myPOS offer?
myPOS provides comprehensive customer support services to ensure that all clients receive the assistance they need. Here’s an overview of the support services offered:
24/7 Customer Support
• Customer Support Centre: myPOS operates a dedicated Customer Support Centre available 24/7 to handle any inquiries or issues that may arise.
• Automated Fraud Monitoring System: This system works around the clock to detect and prevent fraudulent activities, ensuring the security of all transactions.
• Availability: A myPOS Customer Service representative is accessible at any time of the day or night to provide support.
Multilingual Support
myPOS offers customer support in multiple languages to cater to its diverse client base. Currently, support is available in:
• English
• French
• Italian
• Spanish
• Romanian
• Greek
• German
• Hungarian
• Bulgarian
Contact Methods
Customers can reach myPOS support through various channels:
• Phone: For immediate assistance, customers can call the support centre.
• Email: Queries and issues can be addressed via email.
• Online Support Portal: The myPOS website offers a support portal where customers can find answers to frequently asked questions and submit support requests.