Card transactions

  • Is the push notification mandatory when making online purchases?

    Websites that do not use 3D Secure will not require you to provide a One-Time Password (OTP) when making online purchases. However, 3D Secure-enabled web merchants will require you to additionally authorise the transaction. If you do not complete this a...

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  • Why Is My myPOS Business Card Blocked and How Can I Unblock It?

    Your money is of utmost importance to us, and we have implemented highly efficient automated systems for fraud prevention. These systems can block your myPOS card if a suspicious transaction is detected, to protect you from unauthorised transactions.  ...

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  • Fraudulent transactions

    myPOS has a fraud monitoring team working 24/7 to ensure the security of your transactions. A myPOS Customer Support representative is available at any time of the day or night to assist you with any suspicious transactions.   Examples of Fraudulent Tra...

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  • Declined card

    The myPOS card can be declined for one of the following reasons:   1. Blocked Transaction Type: The specific transaction attempted with the card has been blocked by the account holder. For example, if the card has been blocked for cash withdrawals and t...

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