Card transactions

  • Is the push notification mandatory when making online purchases?

    Websites that do not use 3D Secure will not require you to provide a One-Time Password (OTP) when making online purchases. However, 3D Secure-enabled web merchants will require you to additionally authorise the transaction. If you do not complete this a...

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  • Why is my business card blocked?

    Your money is of utmost importance to us, and we have implemented highly efficient automated systems for fraud prevention. These systems can block your myPOS card if a suspicious transaction is detected, to protect you from unauthorised transactions.   ...

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  • Fraudulent transactions

    myPOS has a fraud monitoring team working 24/7 to ensure the security of your transactions. A myPOS Customer Support representative is available at any time of the day or night to assist you with any suspicious transactions.   Examples of Fraudulent Tra...

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  • Declined card

    The myPOS card can be declined for one of the following reasons:   1. Blocked Transaction Type: The specific transaction attempted with the card has been blocked by the account holder. For example, if the card has been blocked for cash withdrawals and t...

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