Card transactions
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Is the push notification mandatory when making online purchases?
Websites that do not use 3D Secure will not require you to provide a One-Time Password (OTP) when making online purchases. However, 3D Secure-enabled web merchants will require you to additionally authorise the transaction. If you do not complete this a...
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Why Is My myPOS Business Card Blocked and How Can I Unblock It?
Your money is of utmost importance to us, and we have implemented highly efficient automated systems for fraud prevention. These systems can block your myPOS card if a suspicious transaction is detected, to protect you from unauthorised transactions. ...
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Fraudulent transactions
myPOS has a fraud monitoring team working 24/7 to ensure the security of your transactions. A myPOS Customer Support representative is available at any time of the day or night to assist you with any suspicious transactions. Examples of Fraudulent Tra...
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Declined card
The myPOS card can be declined for one of the following reasons: 1. Blocked Transaction Type: The specific transaction attempted with the card has been blocked by the account holder. For example, if the card has been blocked for cash withdrawals and t...
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