The myPOS card can be declined for one of the following reasons:
1. Blocked Transaction Type: The specific transaction attempted with the card has been blocked by the account holder. For example, if the card has been blocked for cash withdrawals and the cardholder attempts to withdraw cash at an ATM or POS terminal.
2. Exceeded Card Limit: The card limit has been reached, or the attempted transaction will exceed the card's limit. For instance, if the account holder has set a limit of one online payment per week, and the cardholder attempts to make a second online payment in the same week.
3. Card Blocked: The card itself has been blocked.
What to Do if Your Card is Declined
1. Check Card Settings: Log in to your myPOS account and check the card settings under the Cards tab to determine if any of the above reasons apply.
2. Contact Customer Support: If none of the above reasons are applicable or if you need further assistance, please contact myPOS Customer Support.