To activate your myPOS device, you will need a registered myPOS account, a mobile phone to receive confirmation via text message, and an internet connection (Wi-Fi, 3G/4G, or personal hotspot). All devices come with a pre-installed data SIM card for 4G connectivity, provided free of charge and with no monthly fees, allowing merchants to use their device across Europe.
Activation Steps:
STEP 1: Log in to your myPOS account or mobile app, go to the "POS Devices" menu, and click on "Activate device." Follow the on-screen instructions to generate an activation code.
STEP 2: Enter the activation code on the myPOS device. Ensure the device is connected to the internet to complete the activation process.
STEP 3: Once activated, the device will display a confirmation screen and automatically check for software updates. If updates are available, the device will download and install them automatically.
After these steps, your device will be ready to use and will be listed under the "Devices" menu in your myPOS account.
Troubleshooting Activation Issues:
• Device activation not successful:
- Incorrect Code: Ensure the activation code is entered correctly.
- Expired Code: Activation codes are valid for 24 hours. If expired, restart the process from STEP 1.
- Internet Connection Issues: Check your internet connection and try again. Switch between different connection types if necessary.
Additional Information:
• The activation process is the same regardless of whether the device was purchased from a myPOS official distributor, myPOS physical store, or online.
• Instant transactions: All payments are processed instantly, and funds are settled immediately into the myPOS business account without additional fees.