Types of cards & card settings
My card is blocked. What to do?
Please be kindly advised to reach us directly at: +44 20 3129 1091 and our Helpdesk team will be happy to assist you out unblocking your myPOS card.Continue reading
How can I update or change the phone number linked to my card?
Only the wallet owner can change a mobile number linked to a specific myPOS Business card by contacting our Call Centre.Continue reading
I have not provided a mobile number to myPOS. Can I still make a 3D Secure online purchase?
3D Secure-enabled web sites will not allow you to complete a purchase without entering a one-time password sent to a mobile phone number. However, we automatically obtain the phone number you used to activate your myPOS card. This means that there’s no ...Continue reading
How does 3D Secure work?
3D Secure works by integrating with a VBV or MSC retail web site. When reaching the checkout stage of purchasing items online, a new web page will open where you will be required to authorize the transaction with a push notification sent on your smartph...Continue reading
What do I need to do to start using 3D Secure?
3D Secure is automatically enabled on your card and no action is required on your side. How much does 3D Secure cost? 3D Secure costs nothing. This service is free. I have more than one card. Do I need to register all my cards separately? This is not ne...Continue reading
What benefits does 3D Secure bring?
3D Secure provides additional assurance by verifying you when making purchases on the Internet. You can be sure that any online merchant that offers VBV or MSC services is a legitimate commercial entity.Continue reading
What is 3D Secure?
3D Secure is a free-of-charge service by Visa and Mastercard that lets users make online purchases securely by using a debit or credit card. Available only on 3D Secure merchant web sites, the service is also known as Verified by Visa (VBV) or Mastercar...Continue reading
myPOS VISA Platinum business cards
What are the features and benefits of myPOS’ contactless business cards? Each card - Standard or Platinum - comes with the following features and benefits: Linked to your free account in one of the supported currencies Free payments to other myPOS acco...Continue reading
myPOS Business Visa card settings
The merchant has full control over the activities of each myPOS Business Card. The myPOS account allows for custom-made security and transaction limits as well as notifications for each card separately. The security settings allow the merchant to determ...Continue reading
How to change the PIN of my card?
To make the PIN code easier to remember, the merchant can also change the PIN at any ATM. Insert the myPOS Business Visa card into any ATM, select the option Change PIN from the menu and follow the instructions. PIN Security Tips: • Simple number sequen...Continue reading
How to receive the PIN of my card?
Each myPOS Business Visa card is issued with an individual PIN (Personal Identification Number) which is needed to make payments or to withdraw cash. The PIN will be issued when the card is activated - the last step of the activation process is the issu...Continue reading
How to activate the myPOS Business card?
Once received, the Visa business card can be activated from your account or via our mobile app: myPOS account: select Merchant Account/Cards tab, click on Activate card button and follow the instructions Mobile app: go to Cards, tap Activate card and f...Continue reading