What is Payment Request?

The myPOS Payment Request function allows you to request money from clients globally. This feature is designed to make payment collection easy and efficient for merchants and service providers. Here's how it works:

You can create a payment request through your myPOS account, the myPOS app, or your myPOS device.
Once generated, the payment request can be sent via email, SMS, or any messaging app.

Customer Experience:

  • Customers receive a secure link that directs them to a payment gateway where they can complete the transaction by entering their card details.
  • This process ensures a secure and straightforward payment experience.

Detailed Reporting:

  • myPOS provides comprehensive reporting on your payment requests, allowing you to track whether the client has viewed the request and if a payment attempt has been made.
  • Status updates include Pending, Seen, Failed attempts, Paid, and Expired, with the ability to send reminders for unpaid requests.

QR Code Payments:

  • In addition to links sent via email or SMS, myPOS supports QR code payments that can be generated through the myPOS app, the myPOS Glass app or smart POS terminal.

Security and Efficiency:

  • Payment requests are considered a secure method for handling remote transactions, reducing the risk of chargeback disputes.
  • The functionality supports instant settlement of funds into your myPOS account.

Advantages for Businesses:

  • Instant Payment Settlement: Receive payments instantly into your account.
  • Global Reach: Request payments from clients worldwide, without geographical limitations.
  • Ease of Use: Simple setup and execution, allowing you to focus on your business.
  • Multi-Channel Support: Send payment requests through various channels, including SMS, email, and messaging apps.

Applications:

  • Service Providers: Ideal for businesses requiring remote payments, such as rental services, retail, hospitality, arts, and event management.
  • Mobile and Remote Operations: Perfect for businesses operating on the go, enabling payment collection from anywhere using the myPOS mobile app.

By utilizing the myPOS Payment Request function, businesses can enhance their payment processes, offering customers a convenient and secure way to complete transactions remotely.

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