Standard Warranty:
All myPOS devices come with a standard 1-year free warranty starting from the date of purchase.
Extended Warranty Options:
You can extend the warranty of your myPOS device for an additional 1 or 2 years. This extended warranty can be purchased either at the time of buying the device or later through your myPOS merchant account.
Purchasing Extended Warranty:
• At Purchase: When purchasing a new device from the myPOS online shop, you can select the extended warranty option during the checkout process.
• For Existing Devices: If you have already purchased and activated your device, you can extend its warranty through your myPOS account by following these steps:
1. Log into your myPOS account.
2. Go to the "POS Devices" menu.
3. Select your device, navigate to "Warranty end date" and choose "Renew".
4. Select the desired extended warranty period (1 or 2 years).
Eligibility: Extended warranty is available for all currently sold myPOS devices, excluding discontinued models and devices older than 48 months.
Benefits of Extended Warranty:
• Longer Device Lifespan: Protects your investment by covering potential technical issues or damages beyond the standard warranty period.
• Smooth Business Operations: Ensures that your device remains operational, minimising disruptions to your business.
• Cost Savings: Helps in reducing unexpected costs for repairs or replacements over a longer period.