How long a transfer takes depends on the type and, for transfers to other banks, on the receiving bank.
| Transfer type | Usual timeframe |
| To another myPOS account, or between your own myPOS accounts | Instantly, or the same day |
| SEPA Instant | Usually within 10 seconds |
| SEPA (standard) | By the end of the next business day after we receive your order (weekends don't count). Sending after our daily cut-off adds a day — in practice, allow 2–3 business days. |
| Within the EEA, non-euro currency | Up to 4 business days |
| International, outside the EEA | Up to 5 business days, depending on the currency, country and banks involved |
| UK domestic in GBP (Faster Payments) | Usually within seconds, and no later than the end of the next business day |
| Swiss Interbank Clearing (SIC) — Swiss account to Swiss account only | Usually within seconds, and no later than the end of the next business day |
A transfer can take longer if the beneficiary's details are incomplete, or if it needs a compliance check. International payments can also be slowed by intermediary banks along the way.
Checking a transfer's status
- Website: Merchant Account > Payments > Pending payments for transfers in progress, or Merchant Account > Payments for completed ones.
- Mobile app: More > Transfers, then the Not completed tab.
| Status | What it means | Money left? |
| Transfer requested | Received and queued for processing. | No |
| Scheduled | Set for a future date, or a standing order. Will execute on the date shown. | No |
| Pending | Being processed — may be waiting on a cut-off time or a check. | No |
| On hold | Needs more information. We'll email you to say what we need. | Reserved |
| Executed | Sent to the receiving bank. Your account has been debited. | Yes |
| Declined | Not carried out. Any reserved amount returns to your available balance. | No |
| Cancelled | You cancelled it, or required information wasn't provided in time. | No |
| Your account is debited when the transfer is executed, not when you order it. Until then, the amount is reserved and isn't available to spend | ||
If a transfer is pending well beyond the expected timeframe, contact us at help@mypos.com with the transfer reference number.