I want to add a new user. What information is required?

To add a new user to your myPOS account, follow these steps:
 
  • Navigate to the Team section in the bottom left corner >> Profile >> Team >> Add User
  • Fill in the New User’s Login Details: Enter the new user's email address and create a login for them.
  • Enter Personal Information: Provide the required personal information for the new user.
  • Determine Account Rights: Assign the appropriate access rights to the new user based on their role and responsibilities.
  • Complete the Process: A push notification will be sent to the account owner’s phone to complete the setup process.
  • If the user already exists in the myPOS platform, the account owner will not need to re-enter the user’s personal details. The existing user profile will be linked automatically when the email address is entered.
  • Once the new user is added, they will receive a temporary password valid for 15 minutes only. Please have this in mind before adding the user, because the new user should be able to login within this time frame
 
This procedure ensures that the new user is properly added and can start using their assigned permissions within the myPOS account.
 
 

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