Activation & settings

How to reset a myPOS device?

Please note that resetting the device will restore all settings and payments cannot be accepted until you activate the device again.Bear in mind that if your account is closed with a POS device active on it, you need to send the request to help@mypos.co...

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How to accept and void payments, make refunds and issue receipts?

myPOS Go 2, Go, Combo, Mini How to accept payments   Press any key (except for F1, F2 and Power) to go to the Payment screen and enter the amount of the transaction. Confirm with the green key. Depending on your client’s card, insert the card in the bot...

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Connectivity settings of myPOS Smart devices

The below settings are valid for a wide range of myPOS smart devices: Pro, Carbon, Smart N5, Smart, Hub, Hub+. STEP 1: Slide down the taskbar at the top of the screen and tap on the settings icon.STEP 2: Tap on the Wi-Fi icon and select the network you ...

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Connectivity settings of myPOS Go 2

Overview: The myPOS Go 2 device can connect to the Internet using a SIM Data Card or Wi-Fi. The latest version of myPOS Go 2 supports both 3G/4G and 2.4GHz Wi-Fi connectivity. These settings are valid for all other traditional devices provideed by myPOS...

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Connectivity Options for myPOS Devices

3G/4G/GPRS:All myPOS devices come equipped with a built-in data SIM card for 3G/4G/GPRS connectivity. This card is provided free of charge, allowing merchants to use their myPOS device throughout Europe. Wi-Fi:The latest devices also support 2.4GHz Wi-F...

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