What Should I Do if I Am Not Receiving the Push Notification on My Phone?
Enable Notifications:
In the myPOS app: Log in > More > Alerts > Settings > Enable push notifications.
In phone settings: Go to Applications > myPOS > Notifications > Enable.
Check Battery Settings:
Ensure that battery saver modes are not interfering with notifications.
Update the App:
Ensure you have the latest version of the myPOS app.
Set Date & Time Automatically:
Go to phone settings > Date & Time > Enable "Set automatically".
Internet Connection:
Switch between Wi-Fi and mobile data.
Use a private Wi-Fi network instead of a public one.
If issues persist, use offline authentication mode.
If these steps do not resolve the issue, contact myPOS Customer Support for further assistance.