You can review your bank transfer limits from both the myPOS website and mobile app. Please note that for security reasons, the limits on the website are significantly higher than those on the mobile app.
To check your bank transfer limits from the myPOS Website:
1. Log in at http://www.mypos.com
2. Scroll to the bottom and click "Legal".
3. Select "Legal Agreement for myPOS account".
4. Scroll down to "Limits of the issuer" to view your transfer limits.
To check your bank transfer limits from the myPOS Mobile App:
1. Log in to the mobile app.
2. Tap on the profile icon in the top left.
3. Select "Legal".
4. Select "Legal Agreement for myPOS Account".
5. Scroll down to "Limits of the Issuer" to view your transfer limits.
Requesting a transfer limit increase:
If you wish to increase your transfer limits, send your request via your registered email address to help@mypos.com and include the following:
- Reason for the request
- Current and new desired limit
- Whether the limit increase is for the website or mobile app
- Limit base (single, daily, monthly)
- Any supporting documentation (invoices, orders, contracts, agreements, etc.)
In order to guarantee the security of any personal data visible on the documents, please upload them via your myPOS Account:
- Log in from the website www.mypos.com >> Profile section>> Documents>> Upload.
- Another option for uploading them is via our mobile app: Tap the profile icon in the upper-left corner menu>>Documents.
The acceptable file formats are *.jpg, *.jpeg, *.png, *.pdf, *.tiff, *.doc, *.docx, *.bmp, Maximum file size: 64 MB.