How to confirm my identity?

  • Video identification

    Here are the steps for it: You will be connected to one of our myPOS agents who will guide you through the identification process. The operator will ask you to take a photo of your face and ID document. While the call is active, you will also receive a...

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  • Self-identification

    Here are the steps for it: At first you will be requested to choose your nationality and your identity document type. The app will ask you to grant it permission to access your geographical location. You’re now ready to get started! When you click on “C...

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  • How to identify myself?

    The Identity Verification is a short online identification required in order for myPOS to confirm the merchant’s identity. In accordance with the EU Fourth Money Laundering Directive, all institutions providing financial services are obliged to confirm ...

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  • Is online identification popular?

    It is the most innovative way to check someone’s identity and myPOS is a pioneer in this field being one of the first companies in Europe to use this method.

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  • How secure is your online identification process?

    We have taken all necessary measures to safely handle your personal data. Our ID process features data encryption and storage on secure servers in Luxembourg. Only strictly authorised verification personnel are able to access your personal details.

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  • Why does myPOS require online identification?

    Being a registered payment service provider, myPOS is legally required to verify every merchant’s identity. Our online identification process is a crucial part of our Customer Due Diligence policy and cannot be waived.

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  • Is online identification a legal process?

    Yes. Online identification is a new security process that is finding its way across the world. In accordance with the EU Fourth Money Laundering Directive, all institutions providing financial services are obliged to confirm the identity of a third part...

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  • What is online identification?

    Online identification is a procedure with which myPOS verifies the identity of its clients. It is a quick and simple process that you will be guided through. Everything a client needs to complete the identity verification is a valid driver’s license or ...

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