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Account opening & verification

Migration

Why my new Mastercard card does not work?
I haven’t received my Mastercard card. What to do?
Why my Visa card does not work?
Where to find my old transactions?

See all 11 articles

About myPOS

Is the e-money in my account covered by any compensation scheme?
What is e-money?
IBAN Discrimination
What advantages does myPOS offer over a bank?

See all 7 articles

How to open a myPOS account?

What details do I need to provide to complete my account registration?
What steps I need to follow to open a myPOS account?
Is my business eligible for a myPOS account?

How to confirm my identity?

Video identification
Self-identification
How to identify myself?
Is online identification popular?

See all 8 articles

How does the verification process work?

What is the UBO Declaration?
What is UBO and why do we need information about owners of the business?
Why do some accounts take longer to review than others?
Can I use the myPOS platform while I am waiting for my documents to be verified?

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