Fees for accepting payments
Why are the service fees needed?
The fees aim to stimulate our customers to actively use the services provided in our platform. Having a large number of inactive clients increases our operational costs for maintaining the platform and hampers the roll-out of new and useful payment solu...Continue reading
How can I prevent the application of the service fees?
No worries, you can easily stop being charged with such fees. If you notice that you are being charged such fees, check your account status and check if you have omitted sending us documents or information, which has been requested by us. Check your his...Continue reading
If I have to pay one of the service fees, will you notify me in advance?
Yes. You will be notified in advance a minimum of 2 months before such fees are applied. So, you will have enough time to take measures to avoid and prevent them.Continue reading
How can I avoid paying the service fees?
If you do not fall into any of the above-mentioned categories, you will not be affected by these fees. How can I avoid paying the service fees? It’s easy: Stay in good standing: Send us the information or documents, which we have requested from you. We...Continue reading
What are the service fees meant for?
These fees are applied in limited circumstances of inactivity on behalf of the customer. These are not standard fees and are charged in exceptional cases on a monthly basis. The No-cooperation Fee, Inactivity Fee and No-acquiring Fee are fees that may b...Continue reading