Is the e-money in my account covered by any compensation scheme?
myPOS e-money accounts are not covered by the standard EU or UK compensation schemes (such as the Financial Services Compensation Scheme [FSCS] in the UK), which are applicable to bank accounts and available to bank customers but not to payment institut...Continue reading
What is e-money?
What is e-money and can we touch it? E-money is an equivalent of real money and although you cannot touch it, by using e-money you can buy everything. But where is e-money kept then? Just like paper money, e-money is also kept in accounts. However, thes...Continue reading
What is IBAN discrimination? In short, IBAN discrimination takes place when a company/institution within the Single Euro Payments Area (SEPA) does not accept an IBAN issued by a payment service provider, which is based in another SEPA member country. Su...Continue reading
What advantages does myPOS offer over a bank?
The advantages that we offer are numerous - we provide businesses with a wide variety of benefits and features on top of a payment solution for every type of payment. Here’s a quick overview: Like any bank myPOS offers: An online banking alternative - ...Continue reading
What kind of customer support do you offer?
myPOS has a Customer Support Centre and an automated fraud monitoring system working 24/7. Also, a myPOS Customer Service representative is available to you at any time of the day or night. At the moment, myPOS offers customer support in English, French...Continue reading
What are the fees for using the service?
The fees and transaction limits for using the myPOS service can be found hereContinue reading
Who are we?
myPOS is founded on the belief that businesses of all types and sizes should be able to rely on innovative yet affordable payment solutions. Operating in all EEA countries, UK & Switzerland, myPOS is available in 19 languages and offers customer support...Continue reading