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  1. myPOS Support
  2. Troubleshooting
  3. Push notification difficulties

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Who should I turn to if I experience a problem with the authentication method?

If you encounter problems with our authentication method, please email us at help@mypos.com and we will be glad to help you. Our Contact Centre is also available 24/7, so feel free to call us at any time. You will find our phone numbers here

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Articles in this section

  • Offline authentication difficulties - the generated code is not accepted by the system.
  • What should I do if I am not receiving the push notification on my phone?
  • Who should I turn to if I experience a problem with the authentication method?
  • How do I authorize an operation with push notification?
  • Can I use the push notification with no Internet access on my mobile device?
  • How does the push notification work?
  • What is the myPOS Push Notification Authentication Method?
  • I have not received a push notification on my smartphone to authorize the transaction. What should I do?

Related articles

  • What should I do if I am not receiving the push notification on my phone?
  • Offline authentication difficulties - the generated code is not accepted by the system.
  • How do I authorize an operation with push notification?
  • What is the myPOS Push Notification Authentication Method?
  • Can I use the push notification with no Internet access on my mobile device?
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Български (България) Čeština (Česko) Dansk (Danmark) Deutsch (Österreich) Deutsch (Belgien) Deutsch (Schweiz) Deutsch (Deutschland) Deutsch (Liechtenstein) Deutsch (Luxemburg) Ελληνικά (Κύπρος) Ελληνικά (Ελλάδα) English (AT) English (BE) English (BG) English (CH) English (CY) English (CZ) English (Germany) English (DK) English (EE) English (ES) English (Finland) English (France) English (French Guiana) English (Gibraltar) English (Guadeloupe) English (GR) English (Croatia) English (HU) English (IE) English (Iceland) English (IT) English (Liechtenstein) English (LT) English (LU) English (LV) English (Saint-Martin) English (Martinique) English (MT) English (NL) English (NO) English (PL) English (PT) English (La Réunion) English (RO) English (SE) English (Slovenia) English (SK) English (Mayotte) Español (España) suomi (Suomi) Français (Belgique) Français (Suisse) Français (France) Français (Guyane française) Français (Gibraltar) Français (Guadeloupe) Français (Luxembourg) Français (Saint-Martin) Français (Martinique) Français (La Réunion) Français (Mayotte) hrvatski (Hrvatska) Magyar (Magyarország) Íslenska (Ísland) Italiano (Svizzera) Italiano (Italia) Lietuvių (Lietuva) Nederlands (België) Nederlands (Nederland) Polski (Polska) Português (Portugal) Română (România) Svenska (Finland) svenska (Sverige)