Why is my business card blocked?

Your money is of utmost importance to us and we have to protect it! We have highly efficient automated systems for fraud prevention and they can block your myPOS Business Card in case a suspicious transaction is detected. We want to protect you from transactions which you don’t actually perform.

You should receive an SMS or push notification in your myPOS app telling you that your card is blocked because of a suspicious transaction. The notification will give you instructions on what to do.

In case you have not received a notification, please contact us via your registered e-mail or call us to confirm the transaction and we will unblock your card.

In some cases, your myPOS Business Card may be blocked because your account is blocked.

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