About myPOS

Is the e-money in my account covered by any compensation scheme?

myPOS e-money accounts are not covered by the standard EU or UK compensation schemes (such as the Financial Services Compensation Scheme [FSCS] in the UK), which are applicable to bank accounts and available to bank customers but not to payment institut...

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What is e-money?

What is e-money and can we touch it? E-money is an equivalent of real money and although you cannot touch it, by using e-money you can buy everything. But where is e-money kept then? Just like paper money, e-money is also kept in accounts. However, thes...

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IBAN Discrimination

What is IBAN discrimination? In short, IBAN discrimination takes place when a company/institution within the Single Euro Payments Area (SEPA) does not accept an IBAN issued by a payment service provider, which is based in another SEPA member country. Su...

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What advantages does myPOS offer over a bank?

The advantages that we offer are numerous - besides high-quality card machines for every business, we provide businesses with a wide variety of benefits and features on top of a payment solution for every type of payment. Here’s a quick overview: Like a...

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What kind of customer support do you offer?

myPOS has a Customer Support Centre and an automated fraud monitoring system working 24/7. Also, a myPOS Customer Service representative is available to you at any time of the day or night. At the moment, myPOS offers customer support in English, French...

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What are the fees for using the service?

The fees and transaction limits for using the myPOS service can be found here

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