Merchants using a myPOS terminal can offer customers the opportunity to top-up their phone or send phone credit to friends or family members worldwide. The process is quick and straightforward, ensuring a seamless experience for both the merchant and the customer. Here’s a step-by-step guide on how to perform a top-up using your myPOS device:
From the myPOS device menu, select the Top-up option.
Enter the Phone Number:
Input the phone number of the device to be topped up. Carefully confirm the phone number to ensure accuracy.
Select the Mobile Provider:
Choose the correct mobile service provider from the list displayed on the device.
Enter the Top-up Amount:
Specify the amount to be added as credit. Ensure the amount is correct and within any predefined limits.
Confirm the Transaction:
Finalize the operation by confirming all entered details. The device will process the top-up, and a confirmation message will be displayed once the transaction is successful.
Payment and Receipt:
The customer pays you and you provide them with a paper or electronic receipt for the top-up service.