Migration

myPOS has set up an Irish-based subsidiary of the myPOS Group, myPOS Ltd in the Republic of Ireland. myPOS Ltd is authorised and supervised by the Central Bank of Ireland to provide payment services and operate as an Electronic Money Institution within the European Economic Area. myPOS Ltd will soon replace iCARD AD as the legal entity providing your myPOS services. This is an important change so we want to ensure that you are fully aware of what it means for you and your business and of the actions you may need to take.

  • Why my new Mastercard card does not work?

    Please note that your newly received and activated Mastercard card/-s is/are associated to your IE IBAN. Note that even if your total balance was sufficient, if the balance in the corresponding to the card IBAN was less than the transaction you are try...

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  • I haven’t received my Mastercard card. What to do?

    If your newly reissued Mastercard card has not been received, we could advise you to check into the nearest Post office or in your mailbox. If you don’t manage to find the card, please contact us by providing us with the correct delivery address so we c...

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  • Why my Visa card does not work?

    We would like to clarify that your Visa card is connected to your old BG IBAN which is closed now after the migration completion. Please use your new Mastercard card connected to your new IE IBAN. Please also make sure that your Mastercard has been acti...

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  • Where to find my old transactions?

    Your old transactions could be found and statements downloaded by logging in your myPOS account >> mypos.com >> Merchant account >> Accounts >> Statement >> scroll down to Inactive accounts >> choose the respective IBAN on your right >> choose the time ...

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  • How to check my new IE IBAN?

    Please note that you could find your new IBAN details by logging into your personal page at mypos.com >> menu Merchant account >> Accounts >> clicking on the particular account on your right >> and on your right again you should be able to see a tab Det...

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  • Why is my new IBAN not recognized?

    We are kindly letting you know that the bank details we provide are with standard length and should be recognized by most financial institutions. Note that your IBAN number consists of: the country code (IE) - the check sum (2 digits) - the bank code (M...

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  • Why my transfer has been retuned?

    Please note that all transfers ordered to your BG IBAN after the date of the migration will be returned to the sender. Please be kindly advised to ask the sender to order it again to the IE IBAN. We strongly recommend you retrieve and share your new IE ...

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  • When is this happening?

    The changes will become effective on the 28th of September 2023. Your BG IBAN will be closed and will cease to operate on 28th September 2023. Your Visa myPOS Business Debit card will no longer work from 28th September 2023. The balance in your BG IBAN...

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  • What will not change for you?

    Your myPOS services will not change - you will be able to do what you do today at all times. Your fees and tariffs will not change. Your login credentials to the myPOS platforms will remain unchanged. Your customer support contact details will not chan...

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  • What will change for you?

    While you will continue to enjoy full and uninterrupted access to your myPOS services at all times, the following important changes will take place that will impact you: You will receive a new Irish IBAN ("IE IBAN") from myPOS Ltd. Your new IE IBAN wil...

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  • Why is myPOS making this change?

    Launching myPOS Ltd enables us to further enhance our myPOS product range and service offering, while at the same time, ensuring that we deliver services to you from an industry leading location and environment.

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